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AI & DATA
Agentic AI Operating Model
An agentic-AI operating model defines how an organisation builds, governs, and scales AI agents that plan, reason, and act across multi-step workflows with human oversight. This template sets the agent operating model — a Center of Excellence, orchestration standards, graduated autonomy (assisted → supervised → autonomous), agent inventory, and guardrails — so agents are deployed safely at scale.
IntelligenceOperating domainsIndustryCross-industryPracticeAI StrategyFocus04 Transformation Blueprints
AI Intelligence
Capability
Agentic AIAI Governance
Stage
Discover›Assess›Prioritize›Design›Govern›Deploy›Adopt›Measure›Scale
Value levers
ProductivityInnovation
agentic ai operating modelagentic ai operatingtools, actions and permission boundarieshuman-in-the-loop and autonomy levelsguardrails, safety and containmentmemory, context and data accessobservability, tracing and evaluationagentic-ai operating