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PROCESS
Employee Journey Map
A employee journey map maps the stages an employee moves through with their actions, thoughts, emotions, touchpoints and pain points, exposing moments to improve.
IntelligenceValue chainIndustryCross-industryPracticeOperationsFocus04 Transformation Blueprints
employee journey mapemployee journeypersonas and the journey stage modelmap: actions, thoughts, emotionsmoments that matter and pain point diagnosisopportunities and designing interventionsstages employeeemployee moves