Customer Persona Map

A customer persona map profiles a target customer archetype — goals, behaviours, needs, frustrations and context — to align teams on who they serve.

Deliverable CodeCT-MAP_MAP-053

Versionv1.0

CategoryProcess, Workflow & Journey Design

PublishedJuly 26, 2026

Reading time34 min

Prepared byStratenity Advisory Team

IntelligenceValue chainIndustryCross-industryPracticeOperationsFocus04 Transformation Blueprints

customer persona mapcustomer personagrounding personas in researchthe anatomy of a personasynthesising research into archetypesactivating personas across teamskeeping personas honest and currenttarget customer

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Customer Persona Map

Stratenity is the AI Operating System for Strategic Execution™.

Stratenity is the AI Operating System for Strategic Execution^™.