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PROCESS
Order-to-Cash (O2C) Workflow
The end-to-end order-to-cash process from customer/credit setup through order, fulfilment, invoicing, cash application and collections.
IntelligenceValue chainIndustryCross-industryPracticeOperationsFocus04 Transformation Blueprints
order-to-cash workfloworder-to-casho2cend-to-end process and its control gapscustomer, credit and order setupfulfilment, invoicing and billing accuracycash application and collectionscontrols, raci and the dso driver tree