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PROCESS
Employee Relations & Grievance Workflow
The employee-relations process from intake through investigation, resolution, decision and follow-up.
IntelligenceValue chainIndustryCross-industryPracticeOperationsFocus04 Transformation Blueprints
employee relations and grievance workflowemployee relations and grievanceintake, triage and case classificationroles, accountability and the racidecision, outcome and proportionalityresolution, remedy and follow-upemployee-relations processprocess intake