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STRATEGY
Telecom BSS/OSS Transformation
A telecom BSS/OSS transformation repositions operational and business support systems as engines of growth and monetisation, not back-office cost. This template adopts open APIs and the TM Forum Open Digital Architecture (ODA) for interoperability, moves to cloud-native, iterative delivery, and enables new monetisation (5G network slicing, B2B2X, network-as-a-service).
IntelligenceStrategic issuesIndustryTelecommunicationsPracticeTechnology & DataFocus04 Transformation Blueprints
telecom bss/oss transformationtarget architecture: tm forum and odaorder-to-activate transformationbilling and revenue managementcrm and customer managementassurance and service management (oss)transformation repositionsrepositions operational