Process Reengineering

Business process reengineering (BPR) is the fundamental rethinking and radical redesign of a process to achieve dramatic — not incremental — improvement in cost, quality, service, and speed. This template applies the Hammer & Champy approach: it maps the end-to-end process, challenges the assumptions that shaped it, eliminates non-value-added work, and redesigns around outcomes, often enabled by technology.